On 17 February 2024, the Digital Services Act (DSA) comes into force for all online intermediaries in the EU.

The DSA is the EU rulebook that aims to make the online environment safer, fairer and more transparent so that EU users are protected from illegal goods and content and protect consumers’ rights when connecting with other users, exchanging information or buying products.

According to the DSA, all online platforms with users in the EU, with the exception of small and micro enterprises employing fewer than 50 people and with an annual turnover of less than €10 million, must implement measures to:

  • fight against illegal content, goods and services,
  • protect minors,
  • empower users with information about the advertisements they see,
  • ban advertisements that target users on the basis of sensitive data,
  • provide specific justifications to a user affected by any content control decision,
  • provide users with access to a complaint mechanism to challenge content control decisions,
  • publish a report on their content control procedures at least once a year,
  • provide the user with clear terms and conditions and the main parameters under which content recommendation systems operate,
  • designate a contact point for the authorities as well as for users.

See more on the DSA here.